Do we have to sign a contract?
Yes, we ask people to sign a short contract as [...]
How much notice do we have to give to stop your services?
As stated above, we ask for just 7 days’ notice.
What happens is someone is admitted to hospital?
If a client is taken ill, gets admitted to hospital etc. we suspend care from the last visit and do not expect you to pay for a further seven days.
Can we change out appointments and what services can we have?
Our clients’ needs change all the time. Our office staff [...]
What checks are done on your care staff?
Our care staff fill in an application form and are [...]
Do you have an office?
Yes, we have an established care company and operate from [...]
Do you have insurance cover?
Yes we have a specialist insurance policy for care.
What is the minimum call time?
We can carry out calls from just 30 minutes, some [...]
